| Insite
Insite is an on-line, real-time network and IT systems management service. The service can range from basic fault monitoring to extensive predictive analysis and reporting.
Insite is available through our Global Services Centre (GSC) in Asia and Dimension Data's operations in Australia, North America, Europe and South Africa. It provides a one-stop shop for all your network and security management needs - anytime, anywhere.
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Uptime
Uptime is a managed service offering that provides total support, troubleshooting and resolution services for mission-critical IT systems 24 x 7 x 365. It is designed to deliver optimal network performance. Uptime also guarantees that your converged Information and Communication Technologies will enjoy full restoration anytime, anywhere around the world.
This maintenance service provides rapid response and quick resolution for your IT infrastructure issues. It features 'break-fix' maintenance, asset management, fault resolution audit trails, Service Level Agreements (SLAs), and proactive online monitoring and support.
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Uptime powered by Cisco Services
Uptime powered by Cisco Services is an end-to-end maintenance service for IT infrastructure that helps deliver optimum network performance 24 x 7, 365 days a year. This support service includes troubleshooting and problem resolution for all your mission-critical IT systems.
Comprehensive and unique, this service offering allows you to leverage Cisco's technical expertise and unrivalled product knowledge, together with Datacraft's superior on-ground support and fully customisable Service Level Agreements (SLAs).
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Support
